Privacy Policy

Last updated: 4 August 2026

1. Who this policy applies to

This policy applies to visitors of smartforecourt.ca, retail customers, and businesses that hold or apply for a trade account with Smart Forecourt Solutions Limited (“Smart Forecourt Solutions,” “we,” “us”). It explains what personal information we collect, why, and how you can reach us with questions.

2. What personal information we collect

Depending on how you interact with us, we may collect:

• Contact details you give us — name, company or shop name, email, phone number, and delivery or billing address.
• Enquiry details — the products, quantities or questions you submit through our contact form, email or phone.
• Trade account information — business name, business contact details, and order history for account holders.
• Website usage information — general, non-identifying analytics such as pages visited and browser type (see Section 10).

3. How we use your information

We use personal information to:

• Respond to quote requests and general enquiries.
• Process and fulfil retail orders and trade account orders.
• Set up and administer trade accounts.
• Communicate about orders, availability, or account status.
• Maintain the accuracy, security and performance of our website.

4. Order & account information

If you place an order or open a trade account, we keep records of the order details, invoicing information and correspondence needed to fulfil that order and maintain accurate business records, including for tax and accounting purposes.

5. Consent

By submitting the contact form, emailing us, or calling to place an order, you consent to our collection and use of that information as described in this policy. You may withdraw consent for optional communications (such as promotional updates) at any time by contacting us.

6. When we disclose information

We do not sell personal information. We may share information with:

• Delivery and logistics providers, solely to fulfil an order.
• Payment processors, where applicable, to process a transaction.
• Professional advisors (accountants, legal counsel) where necessary for our business operations.
• Authorities where required by law.

7. How long we keep it

We keep personal information only as long as necessary to fulfil the purposes described in this policy, including any period required to satisfy legal, accounting or reporting obligations.

8. How we protect it

We use reasonable administrative and technical safeguards to protect personal information against loss, misuse and unauthorized access, appropriate to the sensitivity of the information involved.

9. Accuracy, access and correction

We aim to keep the personal information we hold accurate and up to date. You may request access to, or correction of, the personal information we hold about you by contacting us using the details in Section 11.

10. Cookies & analytics

Our website may use minimal, non-identifying analytics to understand general site usage (for example, which pages are visited) and to keep the site functioning correctly. We do not use this information to build a personal profile of you. You can control cookies through your browser settings.

11. Contact, questions & complaints

Questions, access requests or complaints about this policy can be directed to:

Smart Forecourt Solutions Limited
2255 Meadowvale Boulevard, Unit 8, Mississauga, ON L5N 5S9
Email: info@smartforecourt.ca
Phone: +1 (437) 559-2990

12. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of our website or services after changes take effect constitutes acceptance of the updated policy.

This policy is provided for general information and does not constitute legal advice.